Basically, we are a (free) fulfillment software that you can connect to your webshop for automated order processing. We connect dropshippers with the best and most reliable agents in China. You can arrange everything via our platform; from sourcing products to communicating with the agents and after sales service. You will also get a personal account manager who will act proactively based on your needs, to achieve results as quickly as possible.

In addition, we offer a customer service AI tool . Our tool automates your customer service with AI, allowing you to respond to customers within a minute. It processes automated actions such as refunds, resends, refunds and order or address changes in Service Points and Shopify. Thanks to personalized service based on your feedback and policies, you save up to 90% on your customer service team and significantly reduce costs.

Finally, we have a bonus tool, the SP Product Researcher . This is a powerful tool that allows you to find profitable products, analyze competitors and make data-driven decisions in just a few clicks. No more hours of searching or outdated tools – everything you need is here for you. Our customers can use all of these tools for free.

There is still so much to gain when you look at the supply chain of dropshippers. Lots of automations, optimizations but also a big blind spot regarding shipping & delivery results; What is my average processing time (per product, per country)? What dispute % did I have on my winner the last day(s)? Is it wise to continue to scale this product, looking at my data? If you don't have insight into this data and therefore can't manage it, you are missing out on a huge amount of money.

Chinese suppliers don't have a platform that takes email sending out of your hands, automatically adds tracking codes every 2 hours or automatically detects address errors. In addition, you also have 0.0 visibility into your supply chain data. You only know that an order is shipped, that it is on its way and if it has been delivered. You're missing so much control data this way. How can you make millions without having a grip on this?

Because we add a lot of value that you don't get with a Chinese agent without paying something extra for it. Think of automating your business, complete data insights, an EU account manager, the possibility to work with multiple suppliers/agents at the same time and much more. In addition, you do NOT pay us a fee, because we apply the profit-share model with the suppliers/agents. It's a win-win situation; they get access to more than 10,000 orders per day and we receive a fee for this. In addition, the suppliers/agents save enormously on personnel costs, since we often do the support. So in principle you don't pay anything extra and you get a lot of value in return!

Our minimum MOQ is 10 orders per day. Still below this? Then sign up for SP Lite , our platform specially designed for beginners!

Because we work with the best suppliers in China and you can spread your risk. Are your current suppliers/agents (on the SP platform) performing less well due to, for example, busy periods or holidays? Then you switch to another supplier with good statistics, plenty of choice.

We can ship worldwide.

We can basically supply all products that are also on Ali Express and/or Ali Baba. In addition, we can also supply many other products. The most convenient way is if you can share a website link with us, then we can work with this!

No, we do not charge additional fees even then.

No, for all fulfillment services, signing up is free. Using the dashboard + getting your own account manager is also free. You pay only the product-and-shipping costs. There are no hidden fees or late fees.